Terms of service

Overview

By accessing greetwood.com and placing an order, you agree to these Terms of Service. Please read them carefully.

Products

Our products are handcrafted from natural wood and materials. Slight variations in grain, colour, and finish are inherent to handmade goods and are not defects. Product images are representative; actual items may vary subtly.

Pricing and payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. We accept prepaid payments only. Orders are confirmed once payment is received.

Orders

We reserve the right to refuse or cancel any order - for example, due to stock unavailability, pricing errors, or suspected fraud. If we cancel a paid order, you'll receive a full refund.

Shipping and delivery

Delivery timelines are estimates and not guaranteed. See our Shipping Policy for details.

Returns

Returns and refunds are governed by our Return and Refund Policy.

Intellectual property

All content on this site - images, text, logos, and designs - is the property of Greetwood and may not be reproduced without permission.

Limitation of liability

Greetwood is not liable for damage arising from misuse or improper care of products. Please follow the care guidance provided with each piece.

Governing law

These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts of Bhilwara, Rajasthan.

Contact

Questions about these terms? Email hello@greetwood.com.