Terms And Conditions


  • These T&Cs are applied to the services and products purchased through the official website of Greetwood or the advertisements that are placed on the social media pages of the company or even offline on cell phones or through chat. The T&Cs of Greetwood are also applied through the purchases that are made by the customer care team of the company and the assets the company is owning, as well as operating on the official website of the company.
  • Please, make sure all the T&Cs are followed carefully before making purchases of any services or products or assets of the company. Any purchase you make via this website, or any other online platform will surely signify the acceptance of the customers of the terms of supply alongside your agreement to be bound legally. Additionally, you will also be restricted by the T&C of Greetwood regarding the use of the Privacy Policy and Website. Apart from that, the Terms with the vendors or the other terms of the services provided by the company displayed with selecting the product will also be restricted by Greetwood (https://www.greetwood.com).
  • If in any case, you do not agree with the terms and conditions of the supply, you are not allowed to access the aforementioned website of Greetwood or any other assets for purchasing any products or services.


  • https://www.greetwood.com is the platform that promotes online sales as well as the purchase of services alongside the merchandise that is offered by service providers and party vendors. The title to the “Products” will be driven directly to you by the vendors.
  • https://www.greetwood.com is having the right of changing or discontinuing any services at any particular time, without any notice. Additionally, the website of this company may also add or modify the modes, processes, procedures as well as conditions of the purchases made at any time. This website is not going to be liable to the customers or any third party for any kind of suspension, modification as well as discontinuance of any aspect of the products or services.


  • Greetwood.com sanctions the sale of different types of products. Shipping for different products on the official website will be as per the policy of Greetwood which can be changed by the company as per the changing time.
  • In any case, if any of the customers receive any damaged products, you are advised to get connected to the customer care team of Greetwood between the times 10 am to 7 pm or you can also mail us on our mail id. Our team will immediately assess the damage and will offer the best solutions they can offer. If needed, the team will also replace the products or take any other corrective measures so that the issue can be addressed properly.
  • By any chance, if the product is out of stock, the customer care team of Greetwood will contact you and will send you a refund within the next 7 days, in case you have done the payment in advance. The amount of refund will automatically be processed into your account, credit or debit card or the main source from where the payment has been made. For the non-paid orders or the COD or “Cash on Delivery”, orders there will be no refund as we have not received any payments yet.

The products of Greetwood include: 

  • Furniture
    • Wooden Tuffets
    • Metallic Tuffets
    • Storage Ottoman
    • Side Stools
    • Wooden Chowki


  • You are going to take all the responsibility for your actions or activities in the utilization of the products purchased or availed by you from Greetwood.com, we are not going to be liable for any such activities or actions.
  • You must provide documentation demonstrating your legal capacity to enter into a binding contract, your age, and your eligibility to receive services under the laws that apply to this counter.
  • Greetwood will not be held accountable for any errors made in the payment of consideration that must be made for items bought on the website.

Pricing Information

  • Customers shall be informed of the product pricing information at the time of purchase.
  • Greetwood makes no assurance that the pricing will vary according to specific areas or geographic locations. Prices and availability are subject to change without warning or any form of consequential liability.
  • While Greetwood tries to provide appropriate information related to the services and products such as typographical and pricing information alongside other errors that may take place. In the case that a service or product is listed with incorrect information or an incorrect, price due to any kind of error. The company may contact the customers at their discretion for the required instructions or will cancel the order and will notify them once the order is cancelled. If the payment is already made, it will be refunded within the next 7 days to the source of payment. If it is a COD order, no refunds will be made by the company.

Credit Card Details

  • The Shipping addresses as well as the pin code of the customer are verified with the database collected by Greetwood before the customer may proceed with their purchase. If by any chance the pin code is not reachable, the customer care team will ask for an alternative shipping address, where the delivery partners can deliver. In case, the alternative address is also not reachable, the order will be automatically cancelled by the company.



To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.